Return & Exchange

All orders purchased are subject to a one time charge flat rate of $9 USD for all returns or exchanges as a restocking fee. Exchanges or returns are in new, "no wear" condition with all boxes and packaging included. 

Superlamb reserves the right to refuse a return if product has been worn, washed, contaminated, or damaged. If an item is damaged in transit, please file a claim with the shipping carrier. Superlamb is not liable for product once in shipping carriers possession. 

We accept returns & exchanges up to 60 days past purchase date. Please include a copy of the order in the original box with the product to be returned. If no copy of the order is available, please include a paper with your name and order number inside. 

SALE ITEMS ARE NON-REFUNDABLE, FINAL SALE, NO EXCHANGES. 

Customers are responsible for shipping costs at your personal cost for the shipping on returns and exchanges. 

Please ship returns/exchanges to:

SUPERLAMB FOOTWEAR DEPT

ATTN SHOPIFY RETURNS

2215 AUTO PARK WAY 

ESCONDIDO, CA 92029

Carriers accepted: UPS, USPS, FedEx